Crm Executive
KGK Group · Jaipur · onsite · Posted 37d ago
₹3.0L - ₹5.0L PA4–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Answer incoming customer questions via phone, live chat, or email.
- Resolve customer complaints and troubleshoot basic product or service issues.
- Maintain accurate records of customer interactions and account updates in CRM software.
- Escalate complex technical or billing problems to specialized internal teams.
- Follow up with clients to ensure their issues are fully resolved.
Sourced from naukri
Skills
Customer SupportCommunication SkillsConvincing Power
About KGK Group
KGK Group
Jewellery
381
employees
1905
121 years old
Hong Kong
China
₹3L – ₹5L PA
This role
About
KGK Group is currently active in 16 countries! An invincible name in the industry of diamonds & gemstones
Industries
JewelleryMetals & MiningRetail
Employee ratings
253 reviews
3.3/ 5
Culture
3.1
Career growth
2.9
Work-life
3.4
Employees rate it well for
Senior Management20Work Environment19Office Politics16Learning15Salary14
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