CRM Executive

Key Roles & Responsibilities

• Collection Target Achievement % and reducing 60/90+ day aging receivables.
• Turnaround Time (TAT) from physical stage completion to securing the Architects Certificate.
• Speed of dispatching demand letters to banks and buyers once the milestone certificate is processed.
• Minimizing the timeline required to get a new project onboarded with top retail lenders.
• Handle customer enquiries and leads through calls and other communication channels.
• Follow up with prospective customers and maintain regular communication.
• Understand customer requirements and provide suitable property/project information.
• Coordinate with the sales team for site visits and lead conversions.

Benefits:

• Commuter assistance
• Internet reimbursement
• Paid sick time

Work Location: In person (Balewadi,Pune,Maharashtra )