Crm Executive
Jaro Education · Mumbai · onsite · Posted 42d ago
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About this role
Hiring CRM Executive | Jaro Education
Company: Jaro Education
Location: Goregaon East, Mumbai
Role: CRM Executive
Salary: Up to 35,000/- per month in hand
Working Days: Monday to Saturday
Timings: 10:00 AM to 7:00 PM
Sunday: Fixed Off
Key Responsibilities:
* Handle student queries and issues over calls, chats & emails
* Resolve student grievances related to academics and curriculum
* Handle escalations and cancellation requests
* Work towards student retention
* Provide accurate information and appropriate solutions
* Follow up with students to ensure resolution
* Handle emails and program-related requests
* Maintain professional communication with students
Candidate Profile:
* Graduate / MBA preferred
* Good verbal and written communication skills
* Experience in CRM, Customer Support, Student Support, EdTech, BPO or Education preferred
* Freshers with excellent communication skills can also be considered
* Immediate joiners preferred
Office Address:
4th Floor, Brijwasi Excellentia, Sonawala Rd, next to Brijwasi Palace Hall, Goregaon, Mumbai, Maharashtra 400063 (5 mins walking from Railway station)
About Jaro Education:
Jaro Education is a leading EdTech and executive education company, catering to working professionals through programs offered in association with reputed B-Schools, Universities and Institutes.
Website: www.jaroeducation.com
Interested candidates can share their updated CV and call at [phone removed] or mail at [email removed]
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About Jaro Education

Jaro Education
Education & Training
950
employees
2009
17 years old
Mumbai, Maharashtra
India
₹2L – ₹4.3L PA
This role
About
Jaro Education is a public listed, leading edtech company and the most trusted name in online higher education. The company has been the first mover and a pioneer in the executive & online education industry. It was founded in 2009 by Dr Sanjay Salunkhe, has been profit-making since its inception, and is self-funded. The company has been awarded as "EdTech Leader of the Year – Empowering India’s Professionals" at the ET Now Business Conclave & Awards 2025, the "Leading EdTech Company of the Year" at the Times Business Awards 2024, India’s most trusted online higher education by Outlook Business Icon 2023, the Edtech Leadership award, and the National Best Employer accolade by the World HRD Congress in March 2022.
With its strong domain expertise and insight into executive education, Jaro Education has transformed the careers of over 3,50,000+ professionals in the last 16 years. The company aims to nurture entrepreneurs & working professionals from entry-level to C-Suite level in every field and industry by offering executive education programs that cater to their requirements. Having been recognized for changing the online education landscape in India, Jaro Education provides more than 230+ management, technology, and techno-functional programs in collaboration with top reputed institutes across the globe including Massachusetts Institute of Technology - Institute for Data, Systems, and Society (MIT IDSS), The Wharton Interactive (an initiative of The Wharton Business School, University of Pennsylvania), Rotman School of Management (University of Toronto), IIM Ahmedabad, IIM Kozhikode, IIM Mumbai, IIM Indore, IIM Tiruchirappalli, IIT Bombay, IIT Madras Pravartak, CEP - IIT Delhi, E&ICT - IIT Guwahati, XLRI Jamshedpur, Symbiosis International University (SSODL), and others. For more information, please visit https://www.jaroeducation.com
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