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    Job · 16824355

    Jaro Education logo

    Crm Executive

    Jaro Education · Mumbai · onsite · Posted 42d ago

    ₹2.0L - ₹4.2L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hiring CRM Executive | Jaro Education


    Company: Jaro Education

    Location: Goregaon East, Mumbai

    Role: CRM Executive

    Salary: Up to 35,000/- per month in hand

    Working Days: Monday to Saturday

    Timings: 10:00 AM to 7:00 PM

    Sunday: Fixed Off


    Key Responsibilities:


    * Handle student queries and issues over calls, chats & emails

    * Resolve student grievances related to academics and curriculum

    * Handle escalations and cancellation requests

    * Work towards student retention

    * Provide accurate information and appropriate solutions

    * Follow up with students to ensure resolution

    * Handle emails and program-related requests

    * Maintain professional communication with students


    Candidate Profile:


    * Graduate / MBA preferred

    * Good verbal and written communication skills

    * Experience in CRM, Customer Support, Student Support, EdTech, BPO or Education preferred

    * Freshers with excellent communication skills can also be considered

    * Immediate joiners preferred


    Office Address:

    4th Floor, Brijwasi Excellentia, Sonawala Rd, next to Brijwasi Palace Hall, Goregaon, Mumbai, Maharashtra 400063 (5 mins walking from Railway station)


    About Jaro Education:

    Jaro Education is a leading EdTech and executive education company, catering to working professionals through programs offered in association with reputed B-Schools, Universities and Institutes.


    Website: www.jaroeducation.com


    Interested candidates can share their updated CV and call at [phone removed] or mail at [email removed]

    Sourced from naukri

    Skills

    Sales SupportBusiness DevelopmentSales Support / PresalesSalesAdmissionsEdTech SubscriptionsOnline CoursesSkill Courses

    About Jaro Education

    Jaro Education logo

    Jaro Education

    Education & Training

    950

    employees

    2009

    17 years old

    Mumbai, Maharashtra

    India

    ₹2L – ₹4.3L PA

    This role

    About

    Jaro Education is a public listed, leading edtech company and the most trusted name in online higher education. The company has been the first mover and a pioneer in the executive & online education industry. It was founded in 2009 by Dr Sanjay Salunkhe, has been profit-making since its inception, and is self-funded. The company has been awarded as "EdTech Leader of the Year – Empowering India’s Professionals" at the ET Now Business Conclave & Awards 2025, the "Leading EdTech Company of the Year" at the Times Business Awards 2024, India’s most trusted online higher education by Outlook Business Icon 2023, the Edtech Leadership award, and the National Best Employer accolade by the World HRD Congress in March 2022.

    With its strong domain expertise and insight into executive education, Jaro Education has transformed the careers of over 3,50,000+ professionals in the last 16 years. The company aims to nurture entrepreneurs & working professionals from entry-level to C-Suite level in every field and industry by offering executive education programs that cater to their requirements. Having been recognized for changing the online education landscape in India, Jaro Education provides more than 230+ management, technology, and techno-functional programs in collaboration with top reputed institutes across the globe including Massachusetts Institute of Technology - Institute for Data, Systems, and Society (MIT IDSS), The Wharton Interactive (an initiative of The Wharton Business School, University of Pennsylvania), Rotman School of Management (University of Toronto), IIM Ahmedabad, IIM Kozhikode, IIM Mumbai, IIM Indore, IIM Tiruchirappalli, IIT Bombay, IIT Madras Pravartak, CEP - IIT Delhi, E&ICT - IIT Guwahati, XLRI Jamshedpur, Symbiosis International University (SSODL), and others. For more information, please visit https://www.jaroeducation.com

    Industries

    Education & TrainingInternet

    Employee ratings

    942 reviews

    3.2/ 5

    Culture

    3.0

    Career growth

    3.2

    Work-life

    2.9

    Employees rate it well for

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