CRM Executive
Web Spiders · Jaipur · onsite · Posted 50d ago
Not disclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
- Monitor KPIs to ensure service level agreements(SLAs)
- Guide new customers with onboarding processs
- Provide assistance to customers in using our services
- Maintain customer satisfaction&retention
- customer feedback&share insights with sales team
Required Candidate profile
- BBA, B.Com, MBA graduates
- Proficient in Google Workspace
- Detail-oriented,organized & muktitasker
- Good communication&interpersonal skills
- Quick learner
- Problem-solving & analytical skills
Sourced from foundit
Skills
Customer ExperienceSales Processcustomer satisfactioncrmClient OnboardingCRM SalesCustomer Relationship
About Web Spiders
Web Spiders
IT Services & Consulting
175
employees
2000
26 years old
New York
United States (USA)
About
Web Spiders is a boutique enterprise software company providing products and digital consulting services for marketing and customer services using the responsive web, mobile apps, and AI-led bots.
Industries
IT Services & Consulting
Employee ratings
96 reviews
1.7/ 5
Culture
1.6
Career growth
1.5
Work-life
1.8
Employees rate it well for
Senior Management20Salary16Work Life Balance14Work Environment9Work Culture7
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