CRM Executive

• Manage and maintain accurate records of customer interactions and sales transactions.


• Coordinate with the sales team to ensure timely and effective communication with customers.


• Develop and implement effective strategies for payment collections and customer retention.


• Ensure compliance with company policies and procedures related to CRM management.


• Collaborate with cross-functional teams to resolve customer complaints and issues.


• Analyze customer data to identify trends and areas for improvement in the sales process.

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