Crm Executive

• Manage leads, prospects, and existing customer databases.
• Handle customer queries, follow-ups, and relationship management.
• Coordinate with Sales, Marketing, and other internal teams.
• Maintain accurate CRM records and ensure timely data updates.
• Track leads, site visits, bookings, agreements, and customer interactions.
• Prepare CRM reports, MIS, and performance dashboards.
• Manage post-sales activities and ensure a smooth customer experience.
• Monitor customer feedback and resolve issues promptly.
• Drive customer engagement, retention, and referral opportunities.

Requirements

• 25 years of experience in Real Estate CRM / Customer Relationship Management.
• Strong communication and interpersonal skills.
• Good knowledge of CRM software and MS Excel.
• Experience in handling real-estate leads and customers is preferred.
• Strong follow-up, coordination, and problem-solving abilities.
• Ability to work in a fast-paced, target-oriented environment.

Bhawani group