CRM Executive - Sales

Role Description

As a CRM Executive Sales, you will be responsible for managing prospective members through their journey from enquiry to membership.

You will be the first point of contact for new leads, responsible for timely calls, understanding customer requirements, scheduling trials, following up with prospects and converting enquiries and trials into memberships. You will also work on reactivating older leads and maintaining consistent communication with prospects who have not yet converted. This is a highly communication-driven and target-oriented role. You will need to build genuine rapport with customers, maintain strong follow-up discipline and take ownership of your leads throughout the sales process.

If you enjoy speaking with people, are motivated by targets and thrive in a fast-paced environment, this role offers an excellent opportunity to build a strong career in sales and customer relationship management.

Who we're looking for

We're looking for someone who enjoys speaking with people and is motivated by achieving results.

You'll do well in this role if you:

• Are confident speaking with different types of customers.
• Can build rapport quickly and communicate professionally.
• Are comfortable making outbound calls and following up consistently.
• Are target-driven and enjoy achieving goals.
• Are proactive, organised and disciplined with follow-ups.
• Take ownership of leads and their outcomes.
• Can handle rejection positively and stay persistent.
• Enjoy working in a fast-paced, collaborative environment.
• Have an interest in sales, communication, fitness or customer relationships.

Requirements

• Excellent verbal communication and interpersonal skills.
• Strong follow-up and organisational abilities.
• Comfortable using CRM systems, WhatsApp and basic computer applications.
• Previous experience in sales, telecalling, customer service, hospitality, retail or fitness is preferred but not mandatory.
• Must be based in Bangalore and willing to work on-site.