CRM Developer

Roles and Responsibilities :

• • Minimum 6+ years of experience in CRM integration development and support.
  • Design, develop, and maintain integrations between Microsoft Dynamics 365 Sales CRM, external applications, databases, and enterprise platforms.
  • Build and manage Azure Data Factory (ADF) pipelines for data extraction, transformation, and synchronization.
  • Develop, consume, secure, and troubleshoot REST/SOAP APIs, leveraging JSON, OAuth, and OpenAPI/Swagger standards.
  • Implement real-time and batch integrations using Azure Integration Services, including Logic Apps, Azure Functions, Service Bus, and Event Grid.
  • Work with Dataverse, CRM APIs, and the D365 data model to support seamless data exchange and business processes.
  • Develop and optimize SQL queries, data mappings, and transformation logic to ensure data quality and performance.
  • Monitor, troubleshoot, and resolve integration issues across CRM and connected systems, ensuring high availability and reliability.
  • Collaborate with business stakeholders, CRM teams, architects, and downstream system owners to define integration requirements and technical solutions.
  • Support CI/CD processes, deployment activities, and release management using Azure DevOps and source control tools.
  • Create and maintain technical documentation, integration specifications, support guides, and operational runbooks.
  • Ensure compliance with security, governance, and data privacy standards across all integrations.
  • Participate in Agile ceremonies, sprint planning, estimation, testing, and production support activities.