CRM Developer

Key Responsibilities

1. CRM Development: Design, develop, and maintain CRM solutions using industry-standard CRM platforms (eg, Salesforce, Microsoft Dynamics, HubSpot).
2. Customization: Customize CRM systems to align with the client s specific business processes and workflows.
3. Integration: Integrate CRM systems with other business applications and data sources to ensure data consistency and accessibility.
4. Data Management: Manage data migration, transformation, and cleansing processes within CRM systems.
5. Workflow Automation: Create and automate CRM workflows, business rules, and processes to streamline operations.
6. Reporting and Analytics: Develop custom reports and dashboards to provide insights into customer data and business performance.
7. Security and Compliance: Implement security measures and compliance standards to protect customer data and ensure regulatory compliance.
8. Testing: Conduct unit testing and assist in user acceptance testing (UAT) to validate CRM customizations and functionality.
9. Documentation: Create and maintain technical documentation for CRM configurations, customizations, and processes.

• bachelors degree in Computer Science, Information Technology, or a related field (masters degree preferred).
• Proven experience as a CRM Developer or similar role, with expertise in CRM platforms (eg, Salesforce, Microsoft Dynamics, HubSpot).
• Proficiency in CRM development tools and languages (eg, Apex, Visualforce, C#, JavaScript).
• Strong understanding of CRM architecture, data modeling, and security.
• Experience with data integration, ETL processes, and RESTful APIs.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration abilities