CRM Consultant

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Website

http://www.wipro.com

• Min 7+ years of experience in the IT industry in professional services / solution engineering / consulting with 5+ years of experience primarily in Salesforce / Veeva CRM, Customization, System Integration and deploying solutions.
• Strong understanding of Salesforce/Veeva CRM Development and configuration options 
• Experienced in integrating CRM with Master data and digital content
• Experience in providing the following support services on the Salesforce/Veeva CRM cloud System configuration changes 
• Ongoing application maintenance 
• Release management  
• Impact assessments
• Handling Change Requests
• Handling Service Requests 
• User administration and maintenance 
• Troubleshooting of issues
• Data loads 
• Create/updates reports and dashboards in Veeva. 
• Supporting Level 2 tickets 
• Experience in SQL and Data warehouse will be helpful
• Communicate and collaborate effectively with technical peers and business users
• Daily interact with team and make sure tasks on track, highlights challenges and roadblocks in management calls.