CRM Administrator

Role & responsibilities

We are looking for a CRM Administrator to manage the daily operations, customization, and maintenance of our CRM platform. You will ensure data integrity, manage user access, and optimize workflows to support our sales, marketing, and support teams.Key Responsibilities

• System Setup: Customize fields, layouts, workflows, and dashboards.
• User Management: Manage profiles, permissions, and internal support tickets.
• Data Quality: Conduct regular audits, deduplication, and mass data uploads.
• Training: Onboard new hires and train teams on CRM best practices.
• Reporting: Build custom reports to track key company performance metrics.

Requirements

• Experience: 2+ years of direct CRM administration experience.
• Platform Skill: Hands-on experience with [Salesforce / HubSpot / Zoho].
• Data Savvy: Strong understanding of database management and automation tools.
• Communication: Ability to explain technical features to non-technical users.