CRM Admin, Tech Support Analyst

• Provide technical support and assistance to customers via phone, email, or chat.
• Manage and maintain the company's CRM system, ensuring data accuracy and integrity.
• Troubleshoot and resolve technical issues related to CRM software.
• Collaborate with internal teams to ensure seamless integration of CRM with other systems.
• Develop and implement process improvements to enhance customer satisfaction and efficiency.
• Analyze customer feedback and provide insights to improve overall customer experience.

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