Crewing Manager

Key Responsibility Areas (KRAs) :

• Responsible to ensure that the vessels managed by the company are sufficiently manned with qualified crew all the time, in compliance with rules, regulations and project specific requirements.
• Develop and maintain a high-quality crewing pool through careful selection, development and performance screening.
• Work closely with operations & technical team to ensure that selected crew operates and maintains the vessel effectively and efficiently to ensure asset integrity and minimize downtime.
• Oversee crew planning, rotation and retention for best performance, crew welfare and cost efficiency.
• Ensure that crewing budget is strictly met. Depletion and variances shall be monitored and reported promptly for internal action.
• Manage crew payroll, crew wage scales and efficient disbursements.
• Manage efficiency of the crewing process leveraging software platforms. Contribute towards continuous improvement of crewing process.
• Ensure compliance to ISM and ISO process of the company. Perform internal and external audits related to crewing as required.
• Keep track of new and emerging crewing regulations related to IMO and individual flag states, advise impacts to management and drive implementation if required.
• Assist in preparation & management of budgets and cost estimates.
• Maintain good relationships with seamens unions, manning agents, regulators etc to get priority access to quality crew.
• Implement strategies to achieve cost efficiency from agencies, travel agents, hotels,manning agents, medical institutions and other third-party service providers.
• Co-ordinate with P&I clubs for crewing related insurance claims.
• Work closely with operations & technical team and charterers if required to handle all crew disciplinary issues.
• Monitor and report crewing performance of the fleet regularly and meet all crewing KPIs set by the management from time to time.
• Preparation of various management reports related to crewing for top level decision making and strategizing.
• Communicate with masters of ships, operation & technical teams to clarify crewing matters and flag up all potential problems in general.
• Work collaboratively with other departments to support and develop companys business.
• Work closely with finance department to check agency invoices, disbursements, incorrect billings etc and follow up with agents for corrective actions.

Key Performance Indicators :

• Crew disciplinary frequency (Absconding, offences, drugs & alcohol, dismissal, warnings, etc.)
• Zero incidents
• Crew planning – Zero unplanned delays in replacements
• Crewing budget performance – 100% within agreed budgets
• Crewing deficiencies during audit – Zero or minor NCs
• Noncompliance to ISM – Zero