Credit Risk Technical Writer

Role & responsibilities

• Design, develop and maintain internal procedural documents, training material and related media that maximizes user productivity, accuracy and learning.
• Develop and maintain procedures that comply with department standards.
• Coordinate resources, subject matter experts, internal business owners, and users to verify and assist in creating and maintaining documentation.
• Provide reporting, insight, and recommendations for process improvement.

Preferred candidate profile

• Bachelors Degree in Technical Communication, English, Journalism or related field or equivalent work experience
• Experience with MadCap Flare or similar single sourcing tool
• 2-4 years of experience in technical writing, producing training or procedural documents in a professional environment