Credit Policy Manager

Job Description: Credit Policy Manager
Location: Bengaluru / Head Office
Department: Credit Risk & Policy
Reporting To: Head of Policy and Data Protection Officer
Role Purpose
The Credit Policy Manager will be responsible for formulating, reviewing, implementing, and governing credit policies for Secured Business Loans, LAP, and Home Loan products. The role will ensure optimal balance between business growth, portfolio quality, profitability, and risk management.
Key Responsibilities
Credit Policy Framework

• Develop and maintain underwriting policies across all secured lending products.
• Define customer eligibility, risk acceptance criteria, LTV norms, FOIR standards, bureau score cut-offs, and income assessment methodologies.
• Ensure policy alignment with business objectives and risk appetite.
• Review market practices and benchmark policy standards against industry peers.

Credit Delegation & Governance

• Manage and monitor Credit Delegation Matrix.
• Review policy deviations and exception approvals.
• Ensure adherence to governance frameworks and approval hierarchies.

BRE & Credit Risk Models

• Lead implementation and enhancement of Business Rule Engine (BRE).
• Develop and review scorecards, decision rules, and underwriting models.
• Conduct policy testing and validation exercises on a quarterly basis.
• Assess risk implications of new programs, channels, and partnerships.
• Prepare risk assessments and policy notes for management approvals.

Training & Stakeholder Management

• Conduct policy training programs for Credit and Business teams.
• Publish policy manuals, SOPs, FAQs, and process guidelines.
• Work closely with Business, Risk Analytics, Operations, Technology, and Collections teams.
• Conduct branch visits and underwriting quality reviews.
• Monitor adherence to credit policies and underwriting standards.

Desired Candidate Profile

• MBA Finance / CA / FRM / CFA preferred.
• 5-6 years of experience in Credit Policy, Underwriting, or Risk Management within NBFCs, HFCs, or Banks.
• Strong understanding of MSME Loans, LAP, Home Loans, and Secured Business Lending.
• Experience with BRE implementation, policy governance, and scorecard development.
• Strong analytical and stakeholder management capabilities.