Credit Controller

Role & Responsibilities

• Monitor customer outstanding balances, credit limits, payment due dates, and ageing reports.
• Drive timely collection of payments from customers through regular calls, emails, follow-ups, and customer visits.
• Handle overdue accounts confidently and negotiate with customers to secure firm payment commitments.
• Identify reasons for payment delays and resolve disputes related to invoices, deductions, and reconciliations.
• Coordinate with Sales, Accounts, and Dispatch teams to ensure timely collections and minimise overdue receivables.
• Escalate chronic payment delays and recommend credit-control measures to management.
• Prepare daily collection reports, outstanding statements, and receivables MIS.
• Maintain customer account reconciliations and accurate records of collection commitments.
• Monitor high-risk accounts and support decisions on credit limits and dispatch holds as per company policy.

Preferred Candidate Profile

• Graduate in Commerce, Finance, or a related discipline.
• 36 years of experience in Credit Control, Accounts Receivable, or Payment Collection.
• Candidates with experience in manufacturing companies are strongly preferred.
• Experience handling B2B customers, industrial clients, dealers, or distributors will be an advantage.
• Must be street-smart, proactive, assertive, and persuasive, with strong negotiation and customer-handling skills.
• Should be confident in dealing with customers who delay payments and capable of securing clear payment commitments through persistent follow-up.
• Must have strong ownership, problem-solving abilities, and a result-oriented approach.
• Proficiency in MS Excel, receivables ageing, reconciliation, and ERP/accounting software is required.

Male candidate preferred