Credit Controller

Chinese Language Specialist (Credit And Collections)

Are you an experienced Chinese Language Specialist

Do you have credit control or accounts receivable experience

About our Team

Elsevier is the world leading provider of professional information solutions in science and health, legal, risk management, and business-to-business sectors.

About the Role

As A Credit Controller You Will assess and advise on creditworthiness of prospective and existing Chinese customers.

Responsibilities

• Investigating credit applications and approves applications within established guidelines for companies and individuals
• Liaising with corporate customers and other departments to resolve credit problems
• Negotiating on terms of payment on overdue accounts
• Performing routine assignments in the entry level to a professional job
• Connecting with Clients over call and Email for regular support.
• Minimizing financial risk to the organization by assessing and advising on credit worthiness of prospective and existing customers.

Requirements

• Have credit control or accounts receivable experience.
• Have relevant experience in Chinese Language (Written & Verbal)
• Experience in this role requires a result driven, focused team player, with good communication skills and able to drive.
• Able to work under tight time pressure whilst still maintaining high standards of work.
• Have credibility and be able to negotiate with customers over the telephone whilst valuing the customer relationship
• Able to support the sales organization in debt collection matters wherever its possible.
• Experience in multi-tasking while keeping key priorities in focus.
• Experience in Microsoft Excel, Word and Outlook is a must.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.
• Enhanced Health Insurance Options: Competitive rates negotiated by the company.
• Group Life Insurance: Ensuring financial security for your loved ones.
• Group Accident Insurance: Extra protection for accidental death and permanent disablement.
• Flexible Working Arrangement: Achieve a harmonious work-life balance.
• Employee Assistance Program: Access support for personal and work-related challenges.
• Medical Screening: Your well-being is a top priority.
• Modern Family Benefits: Maternity, paternity, and adoption support.
• Long-Service Awards: Recognizing dedication and commitment.
• New Baby Gift: Celebrating the joy of parenthood.
• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
• Free Transport pick up and drop from the home -office - home (applies in Chennai)

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.