Credit Control Manager - F&A

Role & responsibilities

Manage credit control across the Order-to-Cash (O2C) cycle, ensure timely receivables realization, reduce overdue outstanding, manage credit risk and maintain accurate customer accounts.

1. CREDIT CONTROL BEFORE BILLING

• Verify customer credit limits, payment terms and outstanding balances before order booking and billing.
• Monitor Channel Finance limits, LC acceptance, BG/EMD and required documentation.
• Coordinate with Sales, Commercial and Finance for order release, billing and credit approvals.

2. OVERDUE FOLLOW-UP & COLLECTIONS

• Monitor overdue reports, receivables ageing and collection targets.
• Follow up with Sales Teams and Branches for payments and overdue commitments.
• Track LC acceptance, realization and outstanding beyond 30/60/90 days.
• Update customer commitments and collection status in ERP.

3. CHANNEL FINANCE & BANK LIMIT MANAGEMENT

• Coordinate with Channel Finance partners and banks for limits, documentation and utilization.
• Monitor invoice discounting, realization and customer-wise limit availability.
• Resolve documentation discrepancies and support further billing within approved limits.

4. CREDIT NOTE / DEBIT NOTE MANAGEMENT

• Verify and process Credit Note (CN) / Debit Note (DN) requests with supporting documents and approvals.
• Coordinate with Sales, Stores, Quality and Finance for timely processing.
• Maintain CN/DN records and ensure policy compliance.

5. EXCEPTION NOTE PREPARATION

• Identify deviations from credit policy, payment terms and approved credit limits.
• Prepare Exception Notes with risk assessment for management approval.
• Monitor approved exceptions and report their status to Management.

6. CUSTOMER ACCOUNT RECONCILIATION & REPORTING

• Perform monthly customer account reconciliation and balance confirmations.
• Resolve discrepancies and ensure accurate customer balances in ERP.
• Prepare MIS reports on receivables, ageing, collection efficiency and Channel Finance utilization.

Ideal Candidate: Graduate/Postgraduate in Commerce or MBA (Finance), with 5-8 years of relevant experience, reporting to the GM (F&A).