Credit Control Executive

Job Purpose:
Responsible for timely invoice submission, customer reconciliation, payment follow-up, and collection of outstanding receivables.

Key Responsibilities

• Submit and upload rental, milk, and other invoices through customer portals and by hard copy, as applicable.
• Follow up with customers for payments through visits, calls, emails, and chats.
• Prepare and maintain daily/weekly collection reports.
• Reconcile customer ledgers with payments received and identify discrepancies.
• Follow up on missing/unaccounted invoices and resolve reconciliation issues.
• Share and obtain confirmation of customer Statements of Account (SOA).
• Coordinate with Finance, Sales, and Operations teams to resolve billing and payment-related issues.
• Maintain accurate records of outstanding, collections, payment commitments, and disputes.

Qualifications & Experience

• Graduate in Commerce, Finance, Business Administration, or related field.
• 14 years of experience in collections/accounts receivable.
• Good communication, follow-up, reconciliation, and MS Excel skills.