Credit Card Concierge Intern

About Us:
1% Club is an education-led fintech platform that helps people make smarter decisions with their money.
Founded by Sharan Hegde and Raghav Gupta, 1% Club was built on a core belief: financial literacy is the first step to financial independence. That belief built Indias most trusted personal finance education brand, and has since evolved into a fintech platform with an app that helps users invest, plan, and manage their money in one place, powered by AI.

Company Snapshot

Headquarters: Mumbai, India
Team Size: 200+
Backed by Gruhas (Nikhil Kamath)

What We Do

Financial Education
7L+ learners across personal finance, taxation, insurance, credit cards, and investing through live masterclasses and a subscription-based membership.

Fintech Services
The 1% Club app is built to replace the traditional bank RM with something smarter, faster, and always available. It combines an AI finance copilot with a curated set of financial products, including mutual fund baskets, fixed deposits, and stock baskets, with plans to solve for credit cards, taxation, insurance, and loans over time. For users who want deeper guidance, the app offers Personal CFO, a premium SEBI-registered advisory service for end-to-end financial planning. Insurance advisory is handled through Pillow, an independent vertical focused on transparent, long-term protection.

Compliance Governance
1% Club operates under:

SEBI-registered Investment Advisor (RIA) license
SEBI-registered Research Analyst (RA) license

Trust is the foundation. Compliance is how we protect it.

The Road Ahead
Build the simplest, smartest way for Indians to manage their money, end to end, in one app. The modern replacement for your bank RM.

Come build it with us.

Key Responsibilities

Connect with inbound leads and understand their requirements.

Qualify prospective clients based on their credit card portfolio, annual spends, reward points and requirements.

Conduct professional sales and discovery conversations with prospective clients.

Clearly communicate the features, benefits and value proposition of our credit card advisory services.

Handle questions and objections related to pricing, service offering, trust and overall value proposition.

Follow up consistently with prospective clients throughout the sales cycle.

Schedule qualified meetings and contribute towards successful client conversions.

Maintain accurate lead records, call notes, follow-up dates and sales stages in the CRM.

Work closely with the Credit Card Advisory team to improve lead qualification, sales processes and conversion rates.

What We Expect

Strong Verbal Communication: Excellent spoken English with the ability to communicate clearly, confidently and professionally with senior professionals, business owners, founders and high-income clients.

Strong Numerical Ability: Comfort with mental arithmetic and commercial calculations, including percentages, annual spending figures, reward rates, credit card returns, reward-point valuations and value-per-point calculations.

Credit Card Knowledge: Prior understanding of credit cards, rewards, miles, premium card benefits, loyalty programmes or credit card optimisation is preferred but not mandatory.

Sales Orientation: A genuine interest in sales and client interaction, with the ability to ask relevant questions, understand requirements, communicate value and handle objections professionally.

Follow-Up Discipline: Persistence and organisation to manage prospects across multiple follow-ups while maintaining a professional and respectful client experience.

Learning Ability Coachability: Ability to learn quickly, accept feedback, improve consistently and build strong product knowledge.

Professionalism Ownership: Punctuality, timely follow-ups, accurate CRM updates, responsible communication and ownership of assigned leads.

Candidate Profile

Final-year students or recent graduates.

0-2 years of professional experience.

Preferably based in Mumbai and comfortable working in-office.

Strong spoken English and interpersonal communication skills.

Comfortable working with numbers and basic calculations.

Prior knowledge or strong interest in credit cards, reward points, miles and loyalty programmes is preferred.

Interest in sales, consulting, financial services, credit cards or consumer finance.

Previous sales or client-facing experience is preferred but not mandatory.

Training Development

The selected candidate will receive structured training covering:

Credit card fundamentals, rewards and loyalty programmes

Reward-point economics and valuations

Understanding client spending patterns

Lead qualification and client discovery

Consultative selling and objection handling

Sales follow-ups and conversion processes

CRM management

Communication with affluent and high-net-worth clients

Candidates will begin with training and call shadowing before progressing to supervised and subsequently independent client conversations.