Credit Analyst

Key Skills: Credit Management, Credit analysis, Collections, Credit Control, O2C, Accounts Receivable (O2C)

Roles and Responsibilities:

• Manage a ledger of up to 350 client accounts, ensuring prompt action in accordance with SRA and departmental standards.
• Monitor and manage the debtor lifecycle, from initial bill sending through to full payment and recovery.
• Resolve client queries efficiently to support timely debt recovery and maintain positive client relationships.
• Negotiate and agree on payment terms with clients in a professional and solutions-focused manner.
• Determine files that should be passed for external debt recovery processes.
• Apply knowledge of key collection metrics such as Days Sales Outstanding (DSO), Collection Effectiveness Index (CEI), and Ageing Analysis to track performance and identify areas for improvement.
• Review credit reports, financial statements, and payment histories to assess risk and inform collection strategies for legal services.
• Conduct internal searches within the firm's document management system to locate invoice and client details accurately.
• Maintain and update firmwide account records, ensuring data integrity and audit readiness.
• Source and verify collection contact information through both internal systems and the internet.
• Ensure compliance with audit and legal standards, maintaining complete and accurate documentation.
• Demonstrate strong attention to detail, numerical accuracy, and consistency in all financial records.
• Deliver clear communication and reporting to internal stakeholders.
• Work effectively under pressure in a deadline-driven environment, maintaining professionalism and accuracy.
• Support process improvement initiatives aimed at streamlining workflows and reducing errors across the credit control function.

Skills Required:

• Strong expertise in credit management, collections, and credit control
• Knowledge of O2C processes and accounts receivable workflows
• Ability to interpret credit reports, financial statements, and payment histories
• Proficiency in credit metrics such as DSO, CEI, and Ageing Analysis
• Experience working with financial/ERP systems and document management tools
• Strong data accuracy, reconciliation, and record management skills
• Understanding of regulatory and audit requirements

Education:

• Bachelor's Degree in related field
• Minimum 1 year of relevant experience in credit control, credit analysis, collections, or financial operations