Creative Operations Lead

Role Overview:

We are looking for a self-starter to lead creative operations across copy, design, and branding for our Pune team at DeltaX. You will manage client requirements, translate them into actionable briefs, oversee the design team's bandwidth and workflows, and ensure high-quality, on-brand delivery across accounts. Working closely with clients, designers, creative strategists, and product teams, you will bring structure and consistency to creative execution while ensuring projects are delivered on time and aligned with campaign and brand objectives.

Key responsibilities:

- Creative Ownership: Ensure quality, consistency, and brand alignment across copy, design, and branding; review outputs before client delivery.

- Client Management: Own creative communication with clients, translate requirements into clear briefs, and manage feedback through closure.

- Team & Resource Management: Manage design team bandwidth, priorities, allocation, and timelines while proactively identifying capacity gaps.

- Project Management: Oversee creative projects end-to-end, coordinating stakeholders, timelines, and dependencies for timely delivery.

- Creative Operations: Build and maintain SOPs, templates, and workflows while identifying bottlenecks and improving execution.

- Cross-functional Collaboration: Work with designers, creative strategists, Product, Growth, and Strategy teams to deliver effective creative solutions and support pitches and presentations.

Qualifications:

- 3 - 5 years of experience in creative project management, creative operations, or similar roles within an agency, brand, or digital marketing company.

- Strong client communication, project management, and resource management skills, with the ability to manage multiple projects and priorities.

- Experience managing creative/design team workloads, timelines, and quality, with a strong eye for aesthetics, copy, and brand consistency.

- Understanding of digital advertising formats, creative best practices, and how creative impacts campaign performance.

- Experience developing or improving creative workflows, SOPs, processes, or playbooks, with a proactive problem-solving approach.

- Strong ownership, attention to detail, and ability to work in a fast-paced environment; event planning or brand activation experience is a plus.