CRE / CRM

We are looking for a confident, customer-oriented, and professional CRE/CRM Executive to manage client interactions, build strong customer relationships, and ensure a high level of customer satisfaction. The ideal candidate should have excellent English communication skills, a positive attitude, and the ability to handle customer queries professionally.

Key Responsibilities

• Interact with clients through phone calls, emails, and other communication channels.
• Handle customer inquiries, requests, and complaints promptly and professionally.
• Maintain strong relationships with existing and prospective clients.
• Follow up with customers to ensure satisfaction and resolve pending issues.
• Coordinate with internal teams to address client requirements efficiently.
• Maintain accurate customer records and update CRM systems or databases.
• Support customer retention and contribute to overall client satisfaction.
• Ensure professional communication and a positive customer experience.

Required Skills

• Fluency in spoken and written English.
• Strong communication and interpersonal skills.
• Good client interaction and customer service abilities.
• Excellent problem-solving and follow-up skills.
• Basic computer knowledge and proficiency in MS Office.
• A customer-focused attitude with a professional approach.

Eligibility Criteria

• Candidates with 0-5 years of relevant experience can apply.
• Freshers with excellent communication skills are welcome.
• Prior experience in customer service, client handling, or CRM will be an added advantage.

Salary & Benefits

• Monthly salary: 18,000-27,000, depending on experience and skills.
• Opportunity to develop customer relationship and communication skills.
• Professional growth in a customer-facing role.