County manager

Unified Commerce Solutions
We are Hiring
Job Description
We are seeking a like-minded and purpose-driven Country Manager - India an
enthusiastic and talented professional who thrives in enterprise software sales. In this
role, you will drive strategic customer relationships, revenue growth, and long-term
value creation by managing key projects, leading high-performing teams, and building
trusted client partnerships to ensure long-term success and satisfaction.
Business Days
Position/Title
Department
Location
Country Manager -
India
Monday - Friday
(Onsite)
Customer Success
Mumbai
The Journey to Creating
Amazing Customer Experiences
www.etpgroup.com

Unified Commerce Solutions
WHY JOIN ETP?
LEAD WITH INNOVATION
you dont just follow industry change, you define it.
Innovation isnt a buzzword here; it is part of our DNA.
01.
THINK GLOBAL, ACT IMPACTFUL
Collaborate with diverse teams across markets and shape
solutions that influence retail transformation worldwide
02.
03.
04.
05.
GROW TOGETHER, WIN TOGETHER
Be part of a culture where collaboration fuels creativity,
ideas become impact and every voice drives progress.
EVOLVE WITHOUT LIMITS
Your growth never stops here. With constant learning and
cross-functional exposure, you will build the career you
have always envisioned.
MAKE A MEASURABLE IMPACT
Deliver tangible solutions that boost customer revenue and
efficiency. At ETP, we are defined by one core promise: we
deliver what we commit.
www.etpgroup.com

Unified Commerce Solutions

Company Description:

an AI-first SaaS company serving the Retail and e-Commerce industries
across Asia Pacific. With 39 years of trust in the market, it supports 500+ brands in 17
countries through enterprise-grade platforms.
s cloud-native solutionsETP Unify and Ordazzlecover POS, CRM, Inventory,
Promotions, PIM, OMS, WMS, LMS, and seamless marketplace integration. For
large-format retail, ETP V5 offers a hybrid omni-channel suite.
Built on secure, scalable M.A.C.H architecture. ETP delivers frictionless, personalized
experiences across channels. Its intuitive, asset-light platforms accelerate cloud
transformation, reduce IT overhead, and help retailers enhance CX, drive growth, and
lead in a fast-evolving commerce environment.
For more information, log on to : www.etpgroup.com
Heres What Youll Do
Own and drive Customer Success strategy across India, with end-to-end accountability for
customer lifecycle and outcomes.
Build and lead executive relationships with CXOs, positioning the organization as a strategic
transformation partner.
Drive revenue growth through renewals, upsell, cross-sell, and long-term account expansion.
Establish strong governance frameworks, including QBRs, success plans, and value realization
tracking.
Align cross-functional teams (Sales, Product, Delivery, Finance) to deliver seamless customer
outcomes.
Scale and mentor a high-performing Customer Success team with clear metrics, accountability,
and leadership development.
Influence product innovation and GTM strategy by acting as the voice of the customer and
providing market insights.
Note: This role requires domestic and/or international travel for a minimum of 3 weeks per
month (or as needed based on business requirements)
www.etpgroup.com

Unified Commerce Solutions
Ideal Candidate to be
Demonstrated ability to align customer and organizational vision into a shared long-term strategic
roadmap that drives sustained value creation.
Proven experience managing large, complex enterprise portfolios with strong executive presence and
credibility at the CXO level.
Consistent track record of delivering revenue growth through renewals, expansion, and strategic account
development.
20+ years of leadership experience in Enterprise Sales, Consulting, or Customer Success within
enterprise software or technology-led environments.
Strong people leader who builds collaborative, high-performance teams and foster cross-functional
alignment.
High emotional intelligence to manage executive relationships, negotiations, and escalations effectively.
Detail-oriented and governance-focused, combining commercial discipline with execution excellence
Here is a Glimpse of what we do
Follow Us on LinkedIn
ETP Group
Ordazzle
www.etpgroup.com