Counter Sales Executive

Job Title: Customer Relationship Officer (CRO)
Location: Kalyani, Kanchrapara
Company: Airtel

Job Description:

The Customer Relationship Officer (CRO) is responsible for handling walk-in customers at the store, understanding their needs, and selling Airtel products and services while ensuring excellent customer satisfaction.

Key Responsibilities:

• Attend walk-in customers at the counter.
• Promote and sell Airtel products and services.
• Explain plans, offers, and benefits clearly to customers.
• Complete customer documentation and service activation.
• Handle customer queries and resolve service-related issues.
• Maintain customer records in the system.
• Achieve daily and monthly sales targets.
• Ensure excellent customer service and satisfaction.

Eligibility:

• Graduation is mandatory.
• Good communication and interpersonal skills.
• Basic computer knowledge.
• Sales or customer service experience preferred. Freshers may also apply.

Skills Required:

• Customer handling
• Communication skills
• Sales and negotiation skills
• Problem-solving ability
• Teamwork and customer-centric approach

Job Type: Counter Sales / Retail Sales

Contact Details:
Prabha Kumari
[phone removed]

Apply now and build your career with Airtel!