Counter Sales Executive

Job Summary

We are seeking an experienced Counter Sales Executive to manage walk-in customers, understand their product requirements, recommend suitable products, and convert enquiries into sales. The ideal candidate should be confident, well-presented, and capable of delivering an excellent in-store customer experience. Key Responsibilities

• Welcome and assist customers visiting the showroom/store.
• Understand customer requirements and recommend suitable products.
• Explain product specifications, features, pricing, and availability.
• Handle enquiries related to plywood, laminates, doors, hardware, and interior products.
• Prepare quotations and assist customers throughout the purchase process.
• Follow up on pending enquiries and quotations.
• Coordinate with billing and inventory teams regarding product availability.
• Maintain product displays and ensure the counter/showroom remains presentable.
• Handle customer queries, complaints, and product-related concerns professionally.
• Achieve assigned sales targets.
• Maintain records of customer enquiries and sales.
• Build long-term relationships with customers and encourage repeat business. Requirements
  • Minimum 2 years of experience in counter sales, retail sales, showroom sales, or a similar role.
  • Experience in plywood, laminates, hardware, furniture, interiors, or building materials will be preferred.
  • Excellent communication and customer-handling skills.
  • Good product presentation and selling skills.
  • Basic knowledge of computers and billing software.
  • Positive attitude and professional appearance.
  • Ability to work towards sales targets.
  • Strong interpersonal and negotiation skills.