AHMEDABAD · FULLTIME
Counter Manager - Multibrand

Estée Lauder Companies
Ahmedabad · onsite · Posted 13d ago
Sourced from
Undisclosed2–6 yrsfulltimeAhmedabad
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Section · 01
About this role
Job Summary
Responsibilities
Qualifications
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development.
Responsibilities
- Lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
- Be the primary owner for creating and executing an agile business plan to recruit and retain customers through strategic targeting, in-store events and customer relationship management, and the leadership of a high performing team.
- Be accountable for delivering business outcomes through effective planning and execution.
Qualifications
- Effective verbal and written communication skills.
- Excellent interpersonal skills.
- Quality customer service skills. Skilled at winning people over.
- Results oriented, with high drive to meet objectives and standards.
- Pursue goals beyond what is required or expected of them.
- Senses others' development needs and bolsters their abilities.
- Anticipates, recognizes, and meets customers' needs.
- Handles difficult and tense customer service situations with diplomacy and tact.
- Guides the performance of others while holding them accountable.
- Cultivate and maintain extensive informal networks.
- Models team qualities like respect, helpfulness, and cooperation.
- High attention to detail and organisational skills.
- The ability to work autonomously and contribute to the team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact, and discretion when dealing with people.
- Retail sales experience.
- Team leadership.
- Degree of experience dependent on business/Store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ServiceBusiness ManagementretailAgilecrmRetail SalesConsumer Insightsstrategic planningBusiness PlanningCommunication SkillsSalesEvent ManagementmarketingTraining And Development
Section · Company
About Estée Lauder Companies

Estée Lauder Companies
Beauty & Personal Care
373
employees
1946
80 years old
New York, New York
USA
₹7.4L PA avg
Avg at Estée Lauder Companies
About
Estée Lauder leads the prestige beauty industry, offering innovative makeup, skin care, and fragrance products through a diverse global brand portfolio.
Industries
Beauty & Personal CareUrban Transport
Employee ratings
10 reviews
4.2/ 5
Culture
4.5
Career growth
3.0
Work-life
4.4
Employees rate it well for
Job Security43Work-Life Balance43
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