Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 20488652

    AHMEDABAD · FULLTIME

    Counter Manager - Multibrand

    Estée Lauder Companies

    Estée Lauder Companies

    Ahmedabad · onsite · Posted 13d ago

    Sourced fromNaukri
    Undisclosed2–6 yrsfulltimeAhmedabad

    Your match

    ?

    Sign in to see your match score, skill gaps & tailored resume.

    Section · 01

    About this role

    Job Summary
    We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.
    With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development.


    Responsibilities
    • Lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
    • Be the primary owner for creating and executing an agile business plan to recruit and retain customers through strategic targeting, in-store events and customer relationship management, and the leadership of a high performing team.
    • Be accountable for delivering business outcomes through effective planning and execution.


    Qualifications
    • Effective verbal and written communication skills.
    • Excellent interpersonal skills.
    • Quality customer service skills. Skilled at winning people over.
    • Results oriented, with high drive to meet objectives and standards.
    • Pursue goals beyond what is required or expected of them.
    • Senses others' development needs and bolsters their abilities.
    • Anticipates, recognizes, and meets customers' needs.
    • Handles difficult and tense customer service situations with diplomacy and tact.
    • Guides the performance of others while holding them accountable.
    • Cultivate and maintain extensive informal networks.
    • Models team qualities like respect, helpfulness, and cooperation.
    • High attention to detail and organisational skills.
    • The ability to work autonomously and contribute to the team.
    • Proactive and positive approach to work and tasks.
    • Confidentiality, tact, and discretion when dealing with people.
    • Retail sales experience.
    • Team leadership.
    • Degree of experience dependent on business/Store size.
    • Experience in strategic planning and execution.
    • Ability to develop financial plans and manage resources.
    • Working knowledge of a computerised system including email, Microsoft Excel.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Let the agent run this one for you.

    Tailored resume, auto-apply, and referral lookup — in under 2 minutes.

    Section · 02

    Skills

    Customer ServiceBusiness ManagementretailAgilecrmRetail SalesConsumer Insightsstrategic planningBusiness PlanningCommunication SkillsSalesEvent ManagementmarketingTraining And Development

    Section · Company

    About Estée Lauder Companies

    Estée Lauder Companies

    Estée Lauder Companies

    Beauty & Personal Care

    373

    employees

    1946

    80 years old

    New York, New York

    USA

    ₹7.4L PA avg

    Avg at Estée Lauder Companies

    About

    Estée Lauder leads the prestige beauty industry, offering innovative makeup, skin care, and fragrance products through a diverse global brand portfolio.

    Industries

    Beauty & Personal CareUrban Transport

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.5

    Career growth

    3.0

    Work-life

    4.4

    Employees rate it well for

    Job Security43Work-Life Balance43

    Find them on

    WebsiteAmbitionBox reviews

    Job search guides

    • All 3,180 jobs in Ahmedabad
    • Auto-apply to jobs like this
    • Tailor your resume for this role
    • Naukri auto-apply, explained
    • How to find a job in India, fast