Counter Booking Executive
Nirmala Tirumani (Properitor Of The Placement Park) · Visakhapatnam · onsite · Posted 31d ago
Not disclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
We are seeking a motivated Counter Booking Executive to join our team in Vizag RTC Complex. The ideal candidate will assist customers in making travel arrangements, process bookings, and provide excellent service to ensure customer satisfaction.
Responsibilities
- Handle customer inquiries and bookings via telephone and email.
- Assist customers in selecting appropriate travel packages and services.
- Able to coordinate with bus conductor and customers regarding the timings and parcels delivery.
- Provide information on travel policies, procedures, and regulations.
- Maintain up-to-date knowledge of travel destinations and offerings.
- Ensure customer satisfaction by providing excellent service throughout the booking process.
Skills and Qualifications
- Strong communication skills, both verbal and written.
- Proficiency in computer systems and booking software.
- Basic knowledge of travel and tourism industry.
- Ability to work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Customer service oriented with a friendly demeanor.
Sourced from foundit
Skills
Customer ServiceAttention To Detailcrm softwareProblem SolvingNegotiation Skillsbooking systemsCommunication Skillstime managementData Entryexcel