Counsellor
Mindforge Labs Ai Research Center · Pune · onsite · Posted 31d ago
₹2.0L - ₹2.8L PA2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Contact students who have enquired about courses through phone calls, WhatsApp, and other communication channels.
- Understand students educational backgrounds, career goals, and learning requirements.
- Explain course details, syllabus, duration, fees, and available learning modes.
- Schedule counselling sessions and institute visits for interested students.
- Follow up with prospective students and assist them throughout the admission process.
- Address students questions and concerns professionally.
- Maintain accurate student enquiry records and follow-up details.
- Achieve admission and counselling targets set by the management.Role & responsibilities
Preferred candidate profile
- Graduate in any discipline preferred.
- 04 years of experience in counselling, telecalling, sales, or customer service.
- Freshers with good communication skills may also apply.
- Good communication skills in English, Hindi, and Marathi.
- Confidence in handling phone calls and interacting with students.
- Basic computer knowledge and familiarity with MS Excel.
- Positive attitude, patience, and a student-focused approach.
What We Offer
Perks and benefits
- Fixed salary plus performance-based incentives.
- Training and guidance.
- Opportunity to develop counselling and communication skills.
- Supportive and professional work environment.
Sourced from naukri
Skills
counsellingeducation counselingCommunication SkillsEducational MarketingAdmissions