Counsellor

We are looking for a goal-driven and empathetic Counselor to join our admissions team. In this role, you will interact directly with walk-in parents and prospective students, assess their learning requirements, explain our IIT-JEE ,NEET Pre Nurture preparation programs, and convert inquiries into enrollments.

Key Responsibilities:

• Lead Conversion & In-Person Counseling: Conduct face-to-face academic counseling sessions with walk-in students and parents to understand their goals and pitch suitable course packages (Class 11/12/Dropper batches).
• Inbound Lead Follow-ups: Call warm leads generated via digital marketing, website inquiries, and events to invite them to branch visits or demo sessions.
• Product Knowledge: Articulate the benefits of our curriculum, faculty expertise, batch options, test series, and past success records.
• End-to-End Sales Closure: Handle objection resolution, discuss fee structures/discount policies, guide parents through installment/finance schemes, and complete admission documentation.
• Database & Pipeline Management: Maintain up-to-date lead logs and follow-up records in the internal CRM.
• Targets & Metrics: Achieve weekly and monthly enrollment targets while maintaining high standards of customer satisfaction.

Required Qualifications & Skills:

• Education: Bachelors degree in any discipline.
• Experience: 1- 3 years of experience in sales, counseling, or business development within the EdTech or TestPrep (IIT JEE / NEET) industry.
• Communication Skills: Excellent verbal communication in English and the local language; ability to establish trust with parents quickly.
• Exam Awareness: Good understanding of the IIT-JEE and NEET exam structures, eligibility, and preparation timelines.
• Closing Capability: Proven track record of meeting conversion metrics in a consultative sales environment.