Counsellor

Job Summary

Counsel prospective candidates on career opportunities in the insurance sector, IC-38 certification, POSP roles, and employment prospects.

Responsibilities

• Screen candidates against the project's eligibility criteria and facilitate the admission process.
• Complete candidate registration, documentation, and maintain accurate beneficiary records.
• Ensure candidates understand the training schedule, assessment process, certification requirements, and placement opportunities.
• Achieve monthly enrollment targets while maintaining the quality of candidate selection.
• Conduct orientation sessions for newly enrolled candidates and their parents/guardians, where required.
• Follow up with enrolled candidates to improve attendance, retention, and course completion.
• Motivate learners to successfully complete the IC-38 curriculum and appear for the certification examination.
• Coordinate with trainers and the Center Manager to address learner concerns and minimize dropouts.
• Maintain regular communication with candidates through phone calls, WhatsApp groups, SMS, and other digital channels.
• Promote self-enrollment through QR codes, digital campaigns, and beneficiary referral programmes.
• Encourage existing beneficiaries and alumni to refer eligible candidates.
• Support mobilization campaigns, job fairs, awareness drives, and institutional outreach activities.
• Coordinate with HO, IRDAI-approved training partners, and placement teams for candidate interviews and placement opportunities.
• Maintain daily, weekly, and monthly MIS related to mobilization, admissions, attendance, counselling, certification, and placements.
• Collect candidate feedback and support continuous improvement of the programme.
• Ensure compliance with project guidelines, donor requirements, and organizational policies.
• Perform any other responsibilities assigned by the Center Manager or Project Manager.

Requirements

• Graduate in Commerce/Economics or relevant subject
• Experience in BFSI, insurance, or vocational training will be an added advantage

Skills Required

• Strong counselling and interpersonal skills
• Excellent communication in Hindi and the local language (English preferred)
• Community mobilization and stakeholder engagement
• Candidate relationship management
• Documentation and MIS reporting
• Proficiency in MS Office and digital communication tools
• Ability to achieve mobilization and enrollment targets
• Willingness to travel locally for outreach and mobilization activities if required

Job Type

Full time

Location

Bahraich, Uttar Pradesh, India

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