Counsellor - Lucknow
Drishti IAS · Not specified · onsite · Posted 39d ago
Not disclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
- Interact with students and parents to provide information about courses, programs, and admission procedures.
- Understand students educational goals and recommend suitable programs.
- Maintain accurate records of student interactions and follow-ups.
- Assist in organizing counselling sessions, seminars, and workshops.
- Coordinate with internal departments for smooth student onboarding.
- Support the counselling team in achieving admission and conversion targets.
- Handle inquiries via phone, email, and walk-ins professionally.
- Graduate or Postgraduate in any discipline.
- 1 – 5 years of experience in counselling, customer service, or a related role (education industry preferred).
- Excellent spoken and written English communication skills.
- Strong interpersonal and listening skills.
- Basic computer proficiency (MS Office, CRM tools preferred).
- Positive attitude, patience, and willingness to learn.
Sourced from foundit
Skills
CRM ToolsMS Office