Correspondence Specialist
Ventra · Chennai · onsite · Posted 25d ago
Undisclosed3–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Overview
- The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.
Responsibilities
- Works in a variety of work queues servicing multiple clients on claim rejections, duplicate claims, records, and bills.
- Resolves patient billing issues.
- Explains policies and procedures clearly and concisely. Research, resolves, and documents incoming correspondence.
- Evaluates incoming concerns and returns acknowledgement in the appropriate medium (email, telephone, etc.).
- Performs special projects and other duties as assigned.
Qualifications
- High School Diploma or Equivalent.
- One (1) year of customer service experience in a high volume, fast paced environment. Healthcare customer service experience preferred.
Sourced from naukri
Skills
Customer Serviceclaims adjudicationprovidingInsurance UnderwritingClaims Managementclaim paymentUS HealthcareClaimsHealthcareResearchMedical BillingunderwritingGeneral InsuranceCommunication SkillsoperationsHealth insuranceClaims ProcessingInsurance
About Ventra Health
Ventra
Healthcare
3k+
employees
2021
5 years old
Chennai, India
India
₹4.9L PA avg
Avg at Ventra Health
About
Revenue cycle management and advisory services for facility-based physicians
Industries
Healthcare
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