Corporate Travel Consultant (HNI Clients UK & UAE Market)

Corporate Travel Consultant HNI Clients | UK & UAE Market

Location: Gurugram
Experience: 48 Years
Industry: Travel / Corporate Travel Management
Employment Type: Full-Time

About the Role

We are looking for an experienced Corporate Travel Consultant with strong expertise in international flight bookings, hotel reservations, and end-to-end travel management to join our team.

The role will primarily involve managing travel requirements for HNI/UHNI and corporate clients across the UK and UAE markets, where attention to detail, speed, discretion, problem-solving, and exceptional customer service are essential.

The ideal candidate should have hands-on experience managing complex international itineraries, be highly proficient in at least one major GDS (Galileo / Sabre / Amadeus), and be confident in dealing with premium and time-sensitive travel requirements.

Key Responsibilities

Flight & Air Travel Management

• Manage domestic and international flight bookings, including complex and multi-sector itineraries.
• Handle Business Class, First Class, Premium Economy travel requirements.
• Provide expert advice on international routing, connections, schedules, fares and travel options.
• Manage urgent and last-minute travel requirements with accuracy and efficiency.
• Identify the most suitable travel options based on the client's preferences, budget and schedule.

Hotels & Ground Services

• Manage hotel reservations, including luxury and premium accommodation.
• Handle transfers, airport meet & greet, chauffeur services and other ground arrangements.
• Negotiate and source suitable options based on client requirements and preferences.
• Ensure all elements of the itinerary are accurately coordinated and confirmed.

End-to-End Corporate Travel Management

• Plan and manage complete end-to-end travel itineraries for corporate and HNI clients.
• Understand individual client preferences and provide highly personalised travel solutions.
• Proactively monitor bookings and assist clients before, during and after their journey.
• Handle flight disruptions, cancellations, missed connections and other travel emergencies efficiently.
• Maintain complete accuracy across bookings, passenger details, travel documentation and itinerary information.

Client & Supplier Management

• Build and maintain strong relationships with HNI clients and corporate travellers.
• Deliver a high-touch, personalised and professional customer experience.
• Respond promptly to client queries through phone, email and other communication channels.
• Escalate and resolve service issues while maintaining a positive client experience.
• Maintain confidentiality and professionalism when handling premium client requirements.

What We're Looking For

• 4+ years of relevant experience in Corporate Travel / Business Travel / Premium Travel Management.
• Proven experience handling HNI/UHNI, VIP or corporate clients will be highly preferred.
• Strong hands-on experience in international flight bookings and ticketing.
• Excellent knowledge of international routing, fare structures and travel geography.
• Experience with hotel bookings, transfers and other travel services.
• Strong understanding of the UK and/or UAE travel markets.
• Must have hands-on experience with at least one major GDS Galileo, Sabre or Amadeus.
• Excellent verbal and written communication skills.
• Strong customer service and relationship management skills.
• Excellent problem-solving and decision-making abilities.
• Ability to manage multiple bookings and urgent requirements in a fast-paced environment.
• High attention to detail with a strong sense of ownership and accountability.
• Ability to work effectively under pressure and meet client expectations within tight timelines.

Preferred Candidate Profile

The ideal candidate is someone who:

• Has experience managing premium corporate and HNI travel requirements.
• Can independently handle a booking from initial enquiry through completion of travel.
• Is confident dealing with complex international itineraries and last-minute changes.
• Understands the importance of speed, accuracy, discretion and personalised service when dealing with HNI clients.
• Has strong commercial awareness and can identify the right travel solution while maintaining service quality.
• Demonstrates a proactive approach rather than simply processing bookings.

Why Join Us?

• Opportunity to work with premium corporate and HNI clientele.
• Exposure to UK and UAE international travel markets.
• Work in a fast-paced and professionally driven travel environment.
• Opportunity to develop expertise in premium and corporate travel management.
• Be part of a team focused on delivering exceptional end-to-end travel experiences.

Contact - Srishti Thakur (HR)

[phone removed]