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    Job · 20488663

    KOCHI · FULLTIME

    Corporate Retail Coach

    Estée Lauder Companies

    Estée Lauder Companies

    Kochi · onsite · Posted 13d ago

    Sourced fromNaukri
    Undisclosed2–6 yrsfulltimeKochi

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    Section · 01

    About this role

    Job Summary
    Description We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.


    Responsibilities
    • Lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
    • Create and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
    • Exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.


    Requirements
    • Proven retail management/assistant retail management experience preferably within cosmetics.
    • The ability to provide inspirational, authentic and personalized customer service.
    • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
    • Previous retail operations experience including inventory and facilities management and cash reconciliation.
    • Proven track record of leading a team to achieve sales and customer service targets.
    • Experience of creating and executing in-store events.
    • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
    • Previous experience with retail point-of-sale software.
    • Proficient in Microsoft Office.
    • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.


    Skills
    • Leadership
    • Coaching
    • Business Management
    • Customer Relationship Management
    • in-store events
    • Inventory Management
    • Cash Reconciliation
    • Retail Point-of-Sale Software
    • Microsoft Office


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    Customer ServiceBusiness ManagementretailAgilecrmCash Reconciliationmicrosoft officeFacilities ManagementRetail ManagementConsumer InsightsBusiness PlanningoperationsEvent Managementmarketing

    Section · Company

    About Estée Lauder Companies

    Estée Lauder Companies

    Estée Lauder Companies

    Beauty & Personal Care

    373

    employees

    1946

    80 years old

    New York, New York

    USA

    ₹7.4L PA avg

    Avg at Estée Lauder Companies

    About

    Estée Lauder leads the prestige beauty industry, offering innovative makeup, skin care, and fragrance products through a diverse global brand portfolio.

    Industries

    Beauty & Personal CareUrban Transport

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.5

    Career growth

    3.0

    Work-life

    4.4

    Employees rate it well for

    Job Security43Work-Life Balance43

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