Corporate Insurance Handling

Job Description -

Job Title - Corporate Insurance

Experience - 2-4 years

Location - Greater Noida (Onsite)

KEY RESPONSIBILITIES

• Assist Employees with understanding of policy benefits, Exclusions and claim processing

• Maintaining the Response TAT through dedicated mail id • Coordinate for cashless request & Reimbursement Claims with TPA/ Insurer/ Broker/ Hospital.

• Monitor & follow up on Claim Status with TPA

• Ensure timely follow-up on Queries claim with employees.

• Escalate complex issues to higher-level support teams.

• Ensuring accurate and up-to-date record-keeping of employee related grievances

• Continuously evaluate and improve the processes for efficiency and employee satisfaction.

ROLE COMPETENCY

• Good communication and interpersonal skills.

• Strong Follow-up and coordination skills. • Knowledge of insurance products and processes.

• Good understanding of Cashless and reimbursement claims

• Ability to handled multiple cases simultaneously.

• Experience with Office 365.

• Coordination with internal departments to ensure seamless work done.

• Ability to work under pressure, especially during critical/ urgent cases.

Internal Stakeholders

• Business HR

• Finance

• Admin

• Employees

External Stakeholders

• TPA

• Broker

• Insurer

• Hospitals

For more insights, connect with Sanjana Mehra

Email id - [HIDDEN TEXT]