Core Technical Support Executive 1.5+Yrs Pune Virtual Interview
White Horse Manpower · Pune · onsite · Posted 40d ago
₹3.0L - ₹5.5L PA1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Provide technical support to customers/users through voice other support channels
Troubleshoot resolve technical issues
Understand customer concerns provide accurate, resolutions
Perform basic issue diagnosis, troubleshooting escalation when required
Coordinate withinternal technical teams complex issues
Excellent customer experience professional comm
Follow standard operating procedures
Troubleshoot resolve technical issues
Understand customer concerns provide accurate, resolutions
Perform basic issue diagnosis, troubleshooting escalation when required
Required Candidate profile
Maintain proper records of customer interactions resolutionsCoordinate withinternal technical teams complex issues
Excellent customer experience professional comm
Follow standard operating procedures
Perks and benefits
Plus incentives and bonusesSourced from naukri
Skills
Core Technical SupportTechnical SupportTechnical Support EngineerTechnical Support ExecutiveIT HelpdeskService DeskIT Support
About White Horse Manpower
White Horse Manpower
25
employees
2007
19 years old
Bangalore / Bengaluru, Karnataka
India
₹3.1L PA avg
Avg at White Horse Manpower
₹3L – ₹5.5L PA
This role
About
Recruitment and staffing company for IT and no IT
Industries
ConsultingHuman ResourcesOutsourcingRecruitingStaffing Agency
Employee ratings
10 reviews
4.1/ 5
Culture
4.1
Career growth
4.0
Work-life
3.9
Employees rate it well for
Company Culture42Job Security42
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