BENGALURU · FULLTIME
Core Support - Full Stack Engineer (.Net, JS, React)
Luxoft
Bengaluru · onsite · Posted 51d ago
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Undisclosed3–7 yrsfulltimeBengaluru
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Section · 01
About this role
Project description
As a Senior Full Stack Support Engineer, you will be responsible for Eyes on glass Monitoring, Triage Incident Ownership, Troubleshooting Restoration, Cross-Team Collaboration, Platform Application Stack Awareness and Service Quality Process Excellence.
Responsibilities
Triage Incident Ownership
Perform rapid intake, triage, and prioritization of alerts, tickets, and incidents.
Act as Incident Owner during high-severity events, ensuring clear communication, timely updates, and swift restoration of service.
Maintain accurate, real-time incident timelines and post-incident documentation.
Troubleshooting Restoration
Execute root-cause isolation across application, middleware, APIs, data, and infrastructure layers.
Use observability/monitoring tools (e.g., Kibana, Dynatrace, CloudWatch, Grafana) to correlate logs, metrics, and traces; identify anomalies, performance bottlenecks, and failure patterns.
Perform targeted mitigations, rollbacks, config fixes, and coordinate hotfixes to restore service quickly.
Cross-Team Collaboration
Engage with App Dev, DevOps, Database, Network, Security, QA, and vendor partners to drive efficient problem resolution.
Provide clear technical context, hypothesis-driven analysis, and evidence from monitoring tools to accelerate fixes.
Facilitate postmortems and continuous improvement actions.
Platform Application Stack Awareness
Identify and recognize the application stack (UI-frontend, backend services, APIs, queues, databases, caches, containers, orchestration, networking) for each impacted service to quickly isolate the source of issues.
Maintain runbooks, service maps, and dependency diagrams to speed up diagnosis.
Service Quality Process Excellence
Contribute to automation and self-healing routines (alert tuning, auto-remediation, playbooks).
Recommend monitoring gaps to improve observability
Skills
Must have
Bachelor''s degree in computer science/information technology or related field
GraphQL (server + client)
5+ years of experience in support of web applications, Advanced .NET Core API design.
3+ years of experience in supporting JavaScript with React v18+ with modern patterns or equivalent experience
Software packaging and software release management using GitHub
Effective Communication (verbal + written)
Excel at triage or analysis of situations for production support
Nice to have
HTML, JavaScript, CSS
Git/GitHub Code Repositories
Datadog / Grafana (observability)
Docker / Kubernetes basics
Distributed system architecture
GitHub Actions / Advanced CI/CD
Sourced from naukri
Section · 02
Skills
GraphQLWritingDatadogGrafanaDockerKubernetesGithubcorecdweb applicationDynatraceKibanaDot Net CoreHTMLJavascriptCSSReact.JsCommunication SkillsDesignAPIexcelGITCi/Cd
Section · Company
About Luxoft
Luxoft
IT Services & Consulting
2.3k+
employees
2000
26 years old
Zug, Switzerland
Switzerland
About
Luxoft offers the full spectrum of enterprise technology services, from modernizing legacy IT systems to delivering digital transformation at scale.
Industries
IT Services & Consulting
Employee ratings
832 reviews
3.6/ 5
Culture
3.6
Career growth
2.7
Work-life
3.9
Employees rate it well for
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