Copart Hiring For International Voice Process - Only Immediate Joiners

International Voice Support Executive Hyderabad

Location: Hyderabad
Experience: 1- 6 Years in International Voice process
Employment Type: Full-Time
Shift: Night Shift / Rotational Night Shift
Salary: Up to 5.5 LPA (Based on Experience)

About the Role

We are looking for customer-focused and energetic professionals to join our International Voice Support team. In this role, you will handle customer interactions through calls and emails, provide timely resolutions, and ensure a seamless customer experience while maintaining high service standards.

Key Responsibilities

• Handle inbound customer calls in a professional and courteous manner.
• Assist customers with inquiries related to services, vehicle pick-up, payments, and other support requests.
• Respond to customer emails accurately and within defined timelines.
• Deliver effective solutions while maintaining excellent customer satisfaction.
• Follow established communication, quality, and compliance standards.
• Maintain productivity, professionalism, and a customer-centric approach in all interactions.
• Collaborate with team members to achieve service and performance goals.

What Were Looking For

Essential Skills

• Excellent verbal and written communication skills in English.
• Strong interpersonal and analytical abilities.
• Good understanding of call-handling and email communication etiquette.
• Basic computer proficiency and familiarity with MS Office and Outlook.
• Strong customer service orientation with patience and problem-solving skills.
• Ability to work in a process-driven environment and adhere to quality standards.

Desired Qualities

• Team Player: Flexible, collaborative, and willing to take on additional responsibilities.
• Quick Learner: Able to adapt quickly and build rapport with customers and colleagues.
• Innovative Thinker: Proactive mindset with the ability to identify effective solutions.
• Positive Attitude: Self-motivated, enthusiastic, and focused on delivering results.

Eligibility Criteria

• Any Graduate or Undergraduate.
• Minimum 1 year of experience in an International Voice Process
• Comfortable working in night shifts and rotational schedules.

Benefits & Perks

• Shift Allowance
• Internet Allowance
• Two-Way Cab Facility
• Free Food Facility

Interested can send the resume/ call for below mentioned contact

Copart Recruiter's contact details - [phone removed]/[phone removed]/ [phone removed]