COO

Key Responsibilities

• Oversee daily operations across the organization
• Implement company strategy, policies, and business plans
• Manage and coordinate department heads and senior managers
• Set operational targets, KPIs, and performance standards
• Improve business processes, productivity, and operational efficiency
• Monitor sales, revenue, costs, profitability, and operational performance
• Develop and implement SOPs and internal systems
• Coordinate with CEO, CFO, HR, Sales, Marketing, Operations, and other departments
• Identify operational problems and implement corrective actions
• Manage budgets and control unnecessary operating expenses
• Build organizational structure and strengthen leadership teams
• Ensure employees and departments remain aligned with company goals
• Handle major operational issues, risks, and escalations
• Support business expansion, new projects, and growth initiatives
• Prepare regular operational reports for the CEO/Board
• Maintain company culture, accountability, and execution discipline

Required Skills

• Strong leadership and team-management skills
• Strategic thinking and business planning
• Excellent communication and negotiation
• Decision-making and problem-solving
• Financial and budgeting understanding
• KPI/Performance management
• Project and process management
• Ability to manage multiple departments
• Data-driven approach
• Conflict resolution
• Business development and growth understanding