COO's Office (Business Analyst)

KEY RESPONSIBILITIES

• Define, track, and report key business and team performance metrics.

• Build and maintain internal performance dashboards and reports.

• Work with teams to establish and monitor OKRs, KPIs, and other business metrics.

• Create clear visualizations and data displays for leadership and teams.

• Help enable real-time/regular visibility of important metrics across the organization.

• Analyze trends, identify gaps, and highlight areas requiring attention.

• Partner with different teams to understand their data requirements and translate them into meaningful metrics.

• Ensure data accuracy, consistency, and reliability across dashboards and reports.

• Present insights and recommendations to business and leadership teams.

• Drive adoption of a data-driven decision-making culture across the organization.

REQUIREMENTS

• 5–8 years of experience in Business Analytics, Data Analytics, Business Intelligence, or a similar role.

• Strong understanding of business metrics, KPIs, and performance measurement.

• Hands-on experience building dashboards and reports using tools such as Power BI, Tableau, Looker, or similar.

• Strong SQL and data analysis skills.

• Experience working with OKRs, goal tracking, or organizational performance metrics is highly preferred.

• Ability to communicate complex data and insights in a simple, business-friendly manner.

• Strong stakeholder management and problem-solving skills.

• Ability to work independently and take ownership of metrics and reporting.