Controls / PLC Engineer - FAST Ticketing Operations

Engineering degree/diploma - Electrical / Electronics / Automation / Mechatronics or related
Open Positions : 08

Role Overview

We are looking for Controls / PLC Engineers to provide structured Level 1, Level 2 and Level 3 support for FAST ticketing operations, covering PLC/HMI troubleshooting, robotics interfaces, CNC, IIoT/MQTT and controlled escalation to the Core Controls Engineering Team.

Key Responsibilities

• Review FAST incidents and service requests, validate ticket completeness and capture plant, line/station, equipment, alarms, logs, screenshots, PLC/HMI versions and troubleshooting history.
• Classify tickets by category, severity, support level, ownership and escalation requirement; provide first response and maintain ticket updates through closure.
• Execute approved troubleshooting playbooks, health checks, alarm/log reviews, configuration verification and basic connectivity/interface checks.
• Diagnose controls systems across PLC, HMI, field devices, industrial communications, robotics interfaces, IIoT/MQTT components and manufacturing applications.
• Perform approved PLC/HMI program corrections, recurring-defect analysis, root-cause analysis and corrective/preventive action recommendations.
• Support Fanuc and ABB robot-related controls queries and coordinate with robot engineering / Core Controls teams as required.
• Support CNC-related issues including Siemens SINUMERIK ONE and controls integration within approved scope.
• Troubleshoot controls-side symptoms for OMS, QTS/QLSCM, VTAG/GPTS and MQTT/IIoT interfaces and coordinate with resolver groups.
• Prepare technically complete escalations including reproduction steps, logs, code/configuration deltas, impact assessment, rollback considerations and test evidence.
• Follow change-management, access-control, plant-safety, cybersecurity, backup, validation, rollback and approval requirements; no unapproved production changes.
<

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.