Control Tower Executive

RolHiring: Control Tower Executive / Tracking Executive

Location: Dadri

Payroll Partner: Adecco

Key Purpose

Monitor shipment movement, track exceptions, and ensure timely resolution for uninterrupted supply chain operations.

Reporting To

Control Tower Manager / Tracking Manager

Key Responsibilities

Track vehicles and shipments in real time using GPS, OTM, FleetX, SIM, and other tracking tools.

Identify and escalate delays, exceptions, and operational risks promptly.

Coordinate with drivers, vendors, carriers, and customers for updates and issue resolution.

Maintain tracking logs, movement reports, and customer communication records.

Ensure ETA adherence and trigger proactive alerts whenever required.

Support RCA, CAPA, and continuous improvement initiatives.

Required Skills & Knowledge

Good knowledge of TMS/OTM and shipment tracking tools.

Strong communication and coordination skills.

Strong analytical and problem-solving abilities.

Ability to work under pressure and manage multiple operational exceptions.

Preferred Skills

MS Excel (Formulas, VLOOKUP, Pivot Tables, Data Analysis).

Power BI (Dashboarding & Data Visualization).

PowerPoint presentation and reporting skills.

Experience in Logistics, Transportation, or Supply Chain Operations.

Eligibility

Experience: 1-4 Years

Industry Preference: Logistics, Transportation, Supply Chain, Fleet Operations

Payroll: Adecco

Location: Dadri