Control-M-Admin

Job Title: 7

Experience Level:7 to 13 years

Location: Bangalore, India

Work Model: Full-time | 24/7 Production Support

Position Overview

We are seeking an experienced and detail-oriented Control-M Administrator with 7 to 13 years of hands-on technical expertise to manage, configure, and maintain our enterprise workload automation infrastructure. Based out of our Bangalore office, the successful candidate will support both Development and Production environments, ensuring high availability, optimal job scheduling, seamless tool upgrades, and rapid troubleshooting of critical batch workflows.

Required skills and experience

• 7 to 13 Years of hands-on experience in Control-M Administration across Development and Production environments.
• Strong knowledge of Control-M Agent, Control-M/EM, and Control-M Server installation, configuration, and maintenance.
• Experience in monitoring and analyzing Control-M Agents and troubleshooting agent/server-related issues through log analysis.
• Proficiency in adding/removing agents, managing clusters, and maintaining cluster configurations in the Control-M console.
• Experience in performing agent and server upgrades, including version migrations and patch management.
• Hands-on experience installing and configuring Control-M GUI and Windows-based Control-M Agents.
• Good knowledge of Control-M batch job scheduling, job monitoring, and SLA management.
• Experience in managing job failures, sysout/log retention policies, and service start/stop activities for Agents, EM, and Server components.
• Familiarity with Change and Incident Management processes using tools like ServiceNow.
• Knowledge of Control-M Automation API and Application Integrator.
• Basic to intermediate knowledge of Shell scripting for automation and troubleshooting.
• Understanding of disaster recovery (DR) procedures related to Control-M environments.

Preferred Technical and Professional Experience

• Experience handling enterprise-level Control-M environments with high job volumes.
• Exposure to Control-M tool upgrades from older to newer versions in large-scale environments.
• Experience working in Linux and Windows server environments, including root-level configurations.
• Knowledge of Control-M integration with external applications, databases, and file transfer processes.
• Experience in implementing performance tuning and optimization for batch workloads.
• Familiarity with ITIL processes and best practices for change, release, and problem management.
• Ability to automate routine administrative tasks using scripting or Control-M Automation API.
• Strong analytical, troubleshooting, and documentation skills with the ability to support 24/7 production environments.