Contractor - SAP CS
YASH Technologies · Hyderabad · onsite · Posted 28d ago
Undisclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking forward to hire SAP CS Professionals in the following areas :
SAP CS . . Customer Service Consultant
- Should have a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module .
- Bachelor s degree in Computer Science or equivalent from an accredited college or university.
- Experience of SAP S/4 HANA Rise on AWS is mandatory
- S4 Certification will be added advantage
- Experience on the following topics in CS module
Org. Structure, CS Master Data / Supporting Doc. Types for Service, Pricing
Corrective Maintenance Service, Preventive Maintenance Service
Service Contract Management,
Service Monitoring and Analytics
Warranty Claim Management - Customer Claim Processing
Warranty Claim Management - Supplier Recovery Processing
In-House Repair (3XK)
Recurring Services
Service Order Management
Interaction Center Service Request Management
Business Process Requirement GAPs and Analysis
RICEF-W Objects
- Must be proficient in handling Issues/ troubleshooting / support functions.
- Should have experience in building the integration of SAP with applications which are non-SAP.
- Good knowledge on ticketing tools like service now, solution Manager etc.
- Ability to establish and maintain a high level of customer trust and confidence.
- Excellent communication skills.
- Ready to work in 24 x 5 support environment.
Our Hyperlearning workplace is grounded upon four principles
- Flexible work arrangements, Free spirit, and emotional positivity
- Agile self-determination, trust, transparency, and open collaboration
- All Support needed for the realization of business goals,
- Stable employment with a great atmosphere and ethical corporate culture
Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceSAPHANAServicenowAgilebusiness processCorrective maintenanceRicefamazon web servicesS/4 HanaSAP CSAnalyticscontractorOrder ManagementCommunication SkillsmaintenancePreventive Maintenancecontract management
About YASH Technologies
YASH Technologies
IT Services & Consulting
4.9k+
employees
1996
30 years old
Indore, Madhya Pradesh
India
About
YASH Technologies is a leading systems integrator and outsourcing partner that focuses on empowering its customers to drive enterprise-wide business transformation at scale.
Industries
IT Services & Consulting
Employee ratings
2,024 reviews
3.6/ 5
Culture
3.6
Career growth
3.1
Work-life
3.7
Employees rate it well for
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