HYDERABAD · FULLTIME
Contractor - Delivery Excellence
YASH Technologies
Hyderabad · onsite · Posted 6d ago
Sourced from
Undisclosed3–5 yrsfulltimeHyderabad
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Section · 01
About this role
Role and Responsibilities CERTIFICATIONS : ITIL V5 Foundation certification. Six Sigma Green belt (Good to have) Qualifications and Education Requirements Educational Degree - It can be any engineering or non-engineering degree related to computers / electronics / networking / information technology. Minimum 60% marks throughout in academics. Applicants with Professional Degree. Behavioral Attributes Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations within stipulated time Explains ideas clearly and logically to others and is attentive in interactions Identifies the target audience for communication and carefully listens to their opinions and feedback Ability to work in Teams
Quality & Process Excellence
- Monitor compliance with processes, SOPs, and quality standards.
- Conduct quality, ticket, and process audits.
- Support Incident, Service Request, Problem, and Change Management processes.
- Track and report service metrics, KPIs, and SLA performance.
- Identify process gaps and recommend corrective and preventive actions.
- Maintain process documentation, audit records, and quality reports.
- Drive quality and continuous improvement initiatives.
- Partner with Team Leads and Managers to provide process governance, facilitation, and reporting support.
- Present actionable insights and recommendations through reports and dashboards.
Excel, Reporting & Automation
- Develop, maintain, and automate operational and management reports using advanced Excel.
- Collect, consolidate, analyse, and interpret data to support business decisions.
- Identify trends, patterns, and improvement opportunities through data analysis.
- Ensure data accuracy, integrity, and completeness.
- Automate repetitive reporting and quality activities using VBA, Python, and AI-powered solutions.
- Develop and support AI-powered agents and automation solutions to streamline repetitive quality, audit, compliance, and reporting activities.
- Prepare management reports, dashboards, and performance scorecards.
PowerPoint & Presentation Support
- Create professional, impactful presentations for management and client reviews.
- Develop templates, charts, dashboards, and visualizations to communicate insights effectively.
- Ensure accuracy, consistency, and high-quality presentation standards.
- Maintain branding, formatting, and document quality.
- Simplify complex information through effective visual storytelling.
Power BI & Dashboarding
- Design, develop, and maintain Power BI reports and dashboards.
- Build efficient data models and manage relationships across multiple data sources.
- Analyse operational and business data to generate actionable insights.
- Integrate Power BI with Excel, SharePoint, Teams, and other business applications.
- Collaborate with stakeholders to gather requirements and deliver effective BI solutions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
AutomationContinuous improvementChange ManagementComputer NetworksPythonPower BioperationsInformation Technologydata analysisQuality Audit
Section · Company
About YASH Technologies
YASH Technologies
IT Services & Consulting
4.9k+
employees
1996
30 years old
Indore, Madhya Pradesh
India
About
YASH Technologies is a leading systems integrator and outsourcing partner that focuses on empowering its customers to drive enterprise-wide business transformation at scale.
Industries
IT Services & Consulting
Employee ratings
2,024 reviews
3.6/ 5
Culture
3.6
Career growth
3.1
Work-life
3.7
Employees rate it well for
Work Life Balance263Work Culture219Senior Management171Salary156Job Security147
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