Contractor - Client Operations

JOB SUMMARY:

The primary purpose of this role is for the

• execution of daily reports for internal corporate needs
• setup of payers/clients for initial processing and maintenance in a dedicated UI
• maintenance of client specific keys and certificates

ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES:

Acts as Liaison with Business Analysts and/or internal/external clients to ensure needs are understood

Writing SQL queries and executing stored procedures for data analysis and research

Executes existing reports according to a monthly calendar and delivers them to internal users

Maintains configurations for new and existing customers

Produces supporting documentation for internal and external customers as needed

Achieves productivity targets to ensure deliverables are met on schedule and defined quality standards

JOB REQUIREMENTS:

Academic and Professional Qualifications:

Successful completion of a bachelor s degree or relevant technical experiences

Experience

6 month - 1 year experience

Experience with Microsoft SQL Server running SQL queries and stored procedures

Solid and demonstrated desktop Microsoft skills Required

Proven ability to communicate effectively to management

Organizational and excellent communication skills

Working Arrangements

Standard work week or as defined by assignment requirements

Primarily works in standard office environment or remotely

May require after-hours, on-call support and/or holidays

On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs

Night Shift

Must have:

• SQL server experience (writing queries, running stored procedures)
• Microsoft Office skills (Excel - pivot tables, charts)
• Testing skills (QA background)
• Daily operations experience
  • User setup and maintenance
  • Running reports