Continuous Improvement Specialist

Role Overview:

We have an exciting opportunity for someone to join us as a Continuous Improvement Specialist to work in a truly global environment. The Continuous Improvement Specialist is responsible for identifying, designing, and implementing process improvement initiatives across finance and business operations. The role focuses on leveraging Microsoft technologies, including Microsoft Copilot, Power BI, Power Automate, Power Apps, SQL, Excel, and SharePoint, to drive operational excellence, automation, data-driven decision-making, and productivity improvements.

The incumbent will work closely with Senior Manager Finance Shared Services to analyze processes, eliminate inefficiencies, develop dashboards, automate repetitive activities, and foster a culture of continuous improvement across the organization, reporting to Senior Manager Finance Shared Services. The role provides long term development potential for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.

Volcafe Ltd is one of the worlds leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the worlds major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.

This role will be based in Volcafe office in Bangalore, India

Key Accountabilities: -

Process Improvement & Transformation

Lead continuous improvement initiatives using Lean, Six Sigma, Kaizen, and process excellence methodologies

Identify process bottlenecks, inefficiencies, risks, and control gaps.

Conduct process mapping, value stream mapping, and root cause analysis.

Design and implement process optimization projects.

Track benefits realization, productivity gains, and cost savings.

Drive standardization and global process harmonization initiatives.

Support business transformation and shared services excellence programs.

Microsoft Copilot Enablement

Drive adoption of Microsoft Copilot across business functions.

Identify use cases for Microsoft Copilot within Finance and Finance Shared Services processes.

Create prompts, workflows, and best practices for users.

Conduct Copilot training sessions and awareness programs.

Develop productivity use cases leveraging:

• Copilot for Microsoft 365
• Copilot in Excel
• Copilot in Teams
• Copilot in PowerPoint
• Copilot in Word

Automation & Digital Solutions

Build automation solutions using:

Power Automate

Power Apps

Office Scripts

Excel VBA (optional)

Eliminate manual effort through workflow automation.

Collaborate with business teams to automate recurring operational processes.

Develop low-code/no-code business applications.

Establish governance and sustainability for automation solutions.

Skills and Experience: -

Bachelor's Degree in: Commerce Finance

Preferred: B.Com/M.com/MBA

Lean Six Sigma Green Belt or Black Belt

Microsoft Certifications

2+ Years of Work Experience in Continuous Improvement

Technical Skills

Microsoft Power BI

Microsoft Copilot

Microsoft Excel (Advanced)

SQL

Power Query

Power Pivot

Power Automate

Microsoft Teams

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