Content Writing Analyst

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword - it s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Class Of 2026

Designation: Content Marketing Analyst

Location: Hyderabad/Bangalore, India

Turn your interests in technology and explain how things work into a career! If you re studying creative writing, journalism, programming, or science, have a streamlined writing style, and a desire to make software easier to use, then we want to meet you. Were based in Hyderabad and weve got one of the best technical writing teams in the business. We work collaboratively with developers, quality engineers, product managers, and usability experts to make the Salesforce application easier to use. We write easy-to-understand user interface text, online help, developer guides. We create Trailhead online learning tutorials, videos and other user assistance to help customers use a variety of business applications. Youre a great match if youre self-directed, passionate about technology, and are interested in producing high-quality documentation. You ll learn innovative technical communication tools and Agile methodologies to build a career!

Responsibilities includes but not limited to:

Create and update documentation and user assistance for Salesforce Products.

Experience/Skills Required:
Excellent writing and editing skills

Ability to meet tight deadlines

Ability to adhere to styles and processes

Knowledge of XML or HTML

Ability to learn new technologies quickly

Focus on quality and details

Strong team player

Customer advocate

Working towards a Bachelors or Master s degree in a technical or communications field

Experience/Skills Desired:

Experience with authoring and publishing tools

Experience with video and image editing software

Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate-and become customer companies.

We re included in Fortune Magazine s 100 Best Workplaces for Millennials and Most Admired Companies lists. Our CEO, Marc Benioff, was honored as one of the 2016 Highest Rated CEOs on Glassdoor. We are the fastest growing of the top 10 enterprise software companies, the World s Most Innovative Company according to Forbes, and one of Fortune s 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success.

Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob.

Unleash Your Potential

When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what s possible - for yourself, for AI, and the world.

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