Content QA Engineer

Job Title: Content QA Engineer

Location: Pune, India (Work from office)

Permanent - Full time

About Us

Cyncly is a global technology powerhouse with 2,400 employees and 70,000 customers across 100 countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.

About the role

As a Content QA Engineer, you will be testing the content i.e. objects required in the designing of Rooms, Kitchen, Bathroom, doors/windows, decorative items, tiles etc. in the web based or desktop-based designing tool. Testing will be manual or automatic. Content QA involves testing such as placement, appearance, behavior of the objects in the design.

Key Position Responsibilities Include:

• Test content within the application to ensure compatibility and performance.
• Troubleshoot and raise content-related issues.
• Analyzing the requirement specific to customer.
• Conduct workshops or feedback sessions to validate content accuracy and usability.
• Collaborate with content author and support teams to resolve reported content issues.
• Document support cases, solutions, and best practices in our knowledge base.
• Monitor system performance and proactively identify potential issues.
• Participate in the improvement of support processes and tools.

Required Experience and Qualifications:

• Bachelor's degree in engineering, Design, Architecture, or related field. Certification in QA from recognized institute.
• Should be familiar with Software Testing Life Cycle.
• 1-2 years of Experience in automated/Manual testing, Unit testing, Smoke Testing, and quality engineering practices.
• Good working knowledge of Continuous Integration and Continuous Delivery practices using Azure DevOps or similar tools.
• Able to analyze Test Scenarios, design Test cases, and defect analysis, defect report.
• Strong troubleshooting, debugging, analytical, problem-solving, and decision-making skills.
• Familiarity with interior design standards and product specifications.
• Good communication skills in English, spoken and written, suitable for working in a global environment.
• Knowledge of MS Excel and other productivity tools.

Working for Us

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you'll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You'll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - Come join us.